Contact information

Contact Us Policy

At Queen B Living, we’re committed to providing timely, helpful support and making your experience as smooth as possible.

Customer Support Hours

Our customer service team is available Monday through Friday, from 9:00 AM to 5:00 PM (CST), excluding major holidays.

Response Times

We strive to respond to all inquiries as quickly as possible and make every effort to answer most messages the same business day. Please allow up to 24 business hours for a response during high-volume periods.

How to Contact Us

For the fastest service, please reach out through our Contact Us page:
https://www.queenbliving.com/pages/contact-us

To Help Us Assist You Faster

When contacting us about an order, shipping issue, or product concern, please include as much relevant information as possible, such as:
• Order number
• Full name used on the order
• Photos (if reporting damage or product concerns)
• Detailed description of the issue

Weekend & After-Hours Inquiries

Messages received outside normal business hours, on weekends, or on holidays will be responded to during the next business day.

Important Note

Submitting multiple inquiries for the same issue may delay response times. Our team answers messages in the order they are received and will get back to you as quickly as possible.